Privacy Policy
Privacy Policy:
At Felt World, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing or using our website, you agree to the terms outlined in this policy.
Information We Collect:
- Personal Information: When you place an order or register for an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, and phone number. This information is necessary for processing your orders and providing you with excellent customer service.
- Payment Information: We collect payment information, such as credit card details or other payment methods, to facilitate transactions on our website. This information is securely processed through trusted payment gateways, and we do not store your payment details on our servers.
- Browsing Information: Like many websites, we may collect certain information automatically when you visit our website, including your IP address, browser type, device identifiers, and browsing behavior. This information helps us improve our website’s performance, analyze trends, and personalize your shopping experience.
How We Use Your Information:
- Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
- Marketing and Promotions: With your consent, we may use your contact information to send you promotional emails, newsletters, or special offers about our products and services. You can opt out of receiving marketing communications at any time by following the instructions provided in the email or contacting us directly.
- Website Improvement: We may use browsing information and analytics to optimize our website’s performance, enhance user experience, and identify areas for improvement.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption technology, firewalls, and secure socket layer (SSL) protocols to safeguard your data during transmission.
Disclosure of Information:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to trusted service providers who assist us in operating our website, conducting business, or servicing you.
Your Rights:
You have the right to access, update, or delete your personal information stored in our database. If you would like to exercise these rights or have any questions about our Privacy Policy, please contact us using the information provided below.
Changes to this Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
Contact Us:
If you have any questions, concerns, or feedback regarding our Privacy Policy, please contact us at:
Email: privacy@feltworld.com
Your privacy is important to us, and we are committed to protecting the confidentiality and security of your personal information. Thank you for trusting Felt World with your online shopping experience.